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At PETS & ME, we want you to be completely satisfied with your personalized necklace. Please note:
Personalized items (custom portrait drawing) cannot be returned based on personal preference.
Returns are only accepted if the item is defective or incorrect.
Please contact our team within 15 days of delivery.
Shipping costs are non-refundable unless the item is defective or incorrect.
Your satisfaction is our top priority!
Because each pendant is hand-drawn from your pet’s photo and fully handcrafted in ceramic, our production time is approximately 20–30 business days.
Once shipped, the estimated delivery time is 30–45 business days
If you have any questions regarding your order, please contact us at help@petsmeshop.com
✔100% Hand-Sketched by Artists (No digital printing)
✔Exclusively Rare:Only 10 pieces per week
✔ Kiln-Fired Underglaze(Scratch-proof & never fades)
✔ The Ultimate Memorial Gift (Add custom text/names)
✔ Food-Safe & Display Ready(Free display stand included)
Photographs are beautiful, but a hand-drawn sketch captures their true essence—that familiar spark in their eyes, the unique tilt of their ears. Our artists spend hours meticulously illustrating your best friend directly onto premium ceramic, transforming your favorite photo into a breathtaking gallery piece for your home.
Unlike cheap mass-produced plates with printed decals that peel over time, our plates use the traditional Underglaze technique. Your pet's portrait is paintedundera layer of protective transparent glaze and fired in a kiln at extreme temperatures.
The result? A completely smooth, scratch-resistant, and food-safe surface. The art becomes one with the ceramic.It will literally never fade, wash away, or peel. It is crafted to last a lifetime.
Step 1: Upload Your Photo - Choose a clear, well-lit photo of your furry friend.
Step 2: Add Your Words - Let us know if you want a name, dates, or a short quote (e.g., "In memory of the best Emma") written along the edge.
Step 3: We Sketch & Fire - Our artists get to work. Please allow over 4 weeks for this delicate handmade process.
Step 4: Delivered to Your Door - Arrives beautifully packaged, complete with a complimentary display stand.
“Worth every single penny. The sketch details under the glaze are incredibly premium. My wife cried when she opened it.”
“I set my alarm to grab one of the 10 spots this week! The wait was 100% worth it. It’s gorgeous.”
“So much better than printed photos. The fact that this is kiln-fired and will never fade gives me so much peace.”
“Exceeded all expectations. The artists here are incredibly gifted.”
“I sobbed when I unboxed it. It’s like looking right back into her soul.”
“I was hesitant about the $250 price tag, but holding it in my hands… it is truly priceless.”
“Bought this as a sympathy gift for my sister. It’s the most meaningful thing I’ve ever purchased.”
